Support
and website updates

We support and evolve live websites: monitoring uptime, applying updates, creating backups, fixing bugs, and protecting against vulnerabilities. We extend the project with new features and keep it running reliably.

  • 24/7 monitoring

  • Fast response

  • Security and backups

Discuss project
Laptop with an open monitoring dashboard and website update status

About us

A team of specialists with 5+ years of experience building digital products. We develop websites, web applications, software, mobile apps, and games, and build backend systems and APIs. We design UI/UX, and support and grow projects after launch.

17+
specialists on the team
20+
development areas
100%
process transparency
24/7
post-launch support

Leave a request

Support type
One-time issue resolution
Ongoing updates and support
Not sure yet
Budget
from $800
from $2 200
from $4 000

We reply within one business day.

Our Services

We develop websites, web applications, mobile apps, and games, build backend systems and APIs, design UI/UX, and support projects after launch.

Website Development

Fast, effective solutions to launch your business.

CMS Website Development

Convenient site management with no coding required.

WordPress Website Development

Custom themes, plugins, and online stores on WooCommerce.

OpenCart Website Development

Online stores with custom modules and 1C integration.

Bitrix Website Development

Corporate portals and stores with 1C and CRM integration.

Landing Page Development

Fast launch, leads, and services at minimal cost.

Corporate Website Development

Large-scale solutions for companies and major projects.

Online Store Development

Full-featured online stores with convenient functionality.

SEO Website Promotion

We promote websites in search engines and grow organic traffic.

GEO Website Promotion

We promote your brand in ChatGPT, Perplexity, and Gemini answers.

Mobile App Development

Native and cross-platform apps for iOS and Android.

Mobile Game Development

Games for iOS and Android. We help with publishing and ad setup.

ASO Promotion

Image optimization and organic install growth in the App Store and Google Play.

Backend Development

APIs, architecture, and databases for high loads.

Chatbot Development

Bots for Telegram, Viber, WhatsApp, and other messengers. CRM and service integrations. AI-driven conversations.

Design Development

UI/UX design creation for any product.

Software Development

Native and cross-platform applications for Windows, macOS, and Linux.

Smartwatch App Development

Apps for Apple Watch and Wear OS.

Website Support and Updates

Monitoring, regular updates, bug fixes, and technical support.

AI Development

AI assistants, LLM integration, and process automation.

VPN Development

Turnkey VPN services: servers, apps, and protection against blocking.

WEB3 Development

Smart contracts, dApps, and NFT platforms.

Development Stages

From idea to finished product.

A clear plan of work, constant communication, and attention to detail at every stage.

  1. Briefing

    We discuss your project, record requirements, and put together a plan.

  2. Analysis

    We analyze the market, competitors, and audience. We prepare the structure and functionality.

  3. Design

    We create mockups and UI/UX design, keeping usability and responsiveness in mind.

  4. Development

    We build the front end and write the code, integrating the necessary services and features.

  5. Testing

    We run full testing of the code and its performance on different devices.

  6. Launch

    We publish the project, configure the environment, and hand it over.

Technology Stack

We use modern, proven technologies to build fast, reliable, and scalable solutions.

WEB

Modern front-end and responsive interfaces for any task.

  • HTML
  • CSS
  • JavaScript
  • TypeScript
  • React
  • Next.js
  • Vue.js
  • Nuxt.js

CMS

We work with popular CMS platforms and build custom solutions.

  • WordPress
  • Bitrix
  • OpenCart

UI/UX

We create modern, convenient, and well-thought-out design.

  • Figma
  • Adobe XD
  • Photoshop
  • Illustrator
  • After Effects
  • InDesign
  • Blender
  • Lottie

MOBILE

Cross-platform and native mobile app development.

  • Flutter
  • React Native
  • Swift
  • Kotlin
  • Dart
  • Firebase

DESKTOP

Software development for Windows, Linux, and macOS.

  • Electron
  • Tauri
  • .NET
  • C#
  • Qt

BACKEND

Reliable backend systems, databases, and integrations of any complexity.

  • Node.js
  • Python
  • PHP
  • Go
  • PostgreSQL
  • MySQL
  • MongoDB
  • Redis

SMART WATCH

App development for smartwatches.

  • watchOS
  • Wear OS
  • Swift
  • Kotlin
  • HealthKit
  • WatchKit
  • Firebase
  • Bluetooth

Frequently Asked Questions (FAQ)

Common questions we get asked.

Bug fixes, improvements, updates, redesign, and technical support.

We use modern tools for fast response, such as Sentry. We fix issues promptly.

A developer, a QA engineer, and a PM.

We support websites on any stack: from PHP and simple sites to WordPress and SPA applications.

The price is fixed and billed monthly - $800.

HiceDev is a digital product development company. We build websites, mobile apps, backend systems, software, design, and more. We have an experienced team of 17+ specialists, each with 5+ years of experience, plus more than 10 outsourced team members.

Depending on the project's complexity, the team includes at least a project manager, frontend/backend developer, designer, and QA engineer. For complex projects, we assign a full dedicated team as needed. We communicate with clients via Telegram, Slack, Discord - whatever works best for you.

Pricing for website support and updates

We tailor the support format to your site's platform.

MVP

from$800

Basic monitoring and updates for a small website.

  • 24/7 uptime monitoring
  • CMS and plugin updates
  • Weekly backups
  • Minor bug fixes
  • Incident response: within 24 hours
1site
1specialist
24hresponse
Most popular

Standard

from$2 200

Extended support with priority response and improvements.

  • 24/7 monitoring and alerts
  • Daily backups
  • Updates and security patches
  • Minor improvements: up to 4 hours per month
  • Incident response: within 4 hours
up to 4hof improvements
2specialists
up to 4hresponse

Business

from$4 000

Full support for critical, high-load projects.

  • Dedicated support engineer
  • Performance and load monitoring
  • Priority incident resolution
  • Improvements and new features within SLA
  • Monthly reports and recommendations
  • SLA with guaranteed response time
customSLA
dedicatedteam
up to 1hresponse

Already have a website that needs support?

Tell us what you're planning and what you need most right now - we'll suggest a support format and cost.