Terms of Service

Updated August 19, 2026

Key points

  • This document is HiceDev's public offer for the provision of services in game development, iGaming platforms, websites, mobile and desktop applications, backend systems, UI/UX design, ASO, and SEO promotion.
  • The offer is deemed accepted once you confirm the project terms (brief and estimate) or make an advance payment - from that moment it has the force of a contract.
  • The cost and timeline of a specific project are fixed in the brief - it is agreed upon by the parties before work begins and forms an integral part of the contract.
  • Rights to the work product transfer to the client after full payment and signing of the acceptance certificate.
  • The processing of personal data obtained in connection with performance of the contract is governed by the site's separate privacy policy.

1. General Provisions

This document (the "Offer", the "Agreement") is a public proposal by HiceDev (hereinafter, the "Contractor") to enter into a contract for the provision of services for compensation on the terms set out below, with any person who accepts this proposal (hereinafter, the "Client"; together with the Contractor, the "Parties").

Full and unconditional acceptance of the Offer is deemed to occur through the actions described in Section 4. A Client who does not agree with the terms of the Offer should not take such actions or contact the Contractor for services.

The current version of the Offer is published on this page. The Contractor may amend it at any time; changes take effect upon publication and apply to contracts concluded after that moment - an already agreed project is not affected by the new version.

2. Terms and Definitions

  • Services - design, development, design work, technical support, and maintenance of websites, mobile and desktop applications, backend systems, as well as ASO and SEO services provided by the Contractor.
  • Project - an individual order from the Client, the scope and terms of which are defined by the Brief.
  • Brief (Estimate) - a document agreed upon by the parties (correspondence, commercial proposal, technical specification) that fixes the scope of work, deliverables, timeline, and cost of the Project.
  • Client - an individual or legal entity, including a sole proprietor, who has accepted the terms of the Offer to order Services.
  • Acceptance - the Client's confirmation that the result of a stage or Project conforms to the Brief, as set out in Section 8.
  • Deliverable - files, code, design layouts, and other materials created by the Contractor within the scope of the Project.

3. Subject of the Offer

The Contractor undertakes to provide the Services in accordance with the Brief, and the Client undertakes to provide the information and materials necessary for their provision, and to accept and pay for the Services rendered.

Hosting, domain name, and other third-party services are not included in the Services and are paid for by the Client separately and independently (Section 10). Technical support is a separate service, applicable only when explicitly ordered (Section 11).

4. Procedure for Accepting the Offer

The contract is deemed concluded from the moment the Client accepts the Offer. Acceptance is deemed to occur through any of the following actions:

  • submitting a request through the site followed by written confirmation from the Contractor;
  • written confirmation by email agreeing to the terms of the Offer and the Brief;
  • making an advance payment as set out in Section 6.

Before acceptance takes place, the Contractor provides the Client with information about the content, cost, and timeline of the Services sufficient for making a decision. The contract remains in effect until the Parties have fully performed their obligations or until it is terminated as set out in Section 18.

5. Rights and Obligations of the Parties

The Contractor undertakes to:

  • provide the Services competently, within the agreed scope, and within the agreed timeline, except where this is impossible due to circumstances beyond the Contractor's control;
  • keep the Client informed of the progress and completion of Project stages;
  • use materials provided by the Client solely for the purpose of performing the Project.

The Client undertakes to:

  • provide, in a timely manner, the information, materials, and decisions necessary for the work (Section 7);
  • pay for the Services on time under the terms of Section 6;
  • review interim results and communicate feedback within the timeframes specified in Section 8.

The Contractor is entitled to engage third parties in providing the Services while remaining responsible to the Client for the result.

6. Cost of Services and Payment Procedure

The cost of Services for a specific Project is specified in the Brief. Unless otherwise agreed in the Brief, payment is made in two installments: an advance of 50% before work begins, and the remaining 50% after the Client is notified of the Project's completion and before the Deliverable is handed over. For larger projects, the Brief may provide for staged payments.

The Contractor is not obligated to begin work before receiving the advance payment; timelines agreed in the Brief are calculated from the date it is received. Payment is deemed made from the moment funds are credited to the Contractor's account.

In the event of late payment, the Contractor is entitled to suspend the provision of Services and withhold the Deliverable until payment is made in full. Additional work (Section 9) is paid for separately and, unless otherwise agreed, before it begins.

7. Client Materials and Content

Before the start of the relevant stage, the Client provides text, images, logos, data, and other materials necessary for the Project. If the Client does not have ready-made materials, they may order their preparation from the Contractor as additional work (Section 9) or agree to the use of temporary placeholder content.

The Client warrants that they hold all rights to the materials provided and will independently settle any third-party claims related to their use, releasing the Contractor from liability for such claims.

If materials are not provided within the agreed timeframe, the Contractor is entitled to use placeholder content - this is not grounds for either refusing Acceptance or delaying payment.

8. Work Stages and Acceptance Procedure

The Project is divided into stages according to the Brief. The Contractor notifies the Client of the completion of each stage by email or Telegram (or another social network).

The Client may raise reasoned objections regarding a completed stage, citing a specific clause of the Brief, within the project's development timeframe from the date of notification. If no objections are received within this period, the stage is deemed accepted, and the Contractor proceeds to the next one.

After all stages are completed, the Parties sign a final acceptance certificate (including in electronic form); the Deliverable is handed over to the Client in digital form within 5 business days after the certificate is signed and payment is made in full. The Contractor is not liable for delays caused by the Client's late provision of materials, approvals, or decisions.

9. Changes to Scope and Additional Work

Any change to the scope, functionality, or other parameters of the Project compared to the Brief is formalized through an additional agreement specifying the new cost and timeline. If the Parties continue working under the original Brief, its cost is not revised.

Additional work includes, in particular: new layouts and changes to the structure of the site or application; preparation of text content; integration of third-party modules and services; development of additional sections, screens, or features; localization into new languages; migrating the project to another platform or hosting; making changes after the Project has been completed.

10. Hosting, Domain, and Third-Party Services

Hosting, domain name, and other paid third-party services (payment systems, SMS and email distribution, analytics, and the like) are not included in the cost of Services; they are purchased and paid for by the Client independently and registered in the Client's name. The Contractor does not resell such services or hold the Client's accounts with them.

At the Client's request, the Contractor may help with choosing and initially configuring hosting and a domain - either as part of the Project or as additional work. The Client is solely responsible for the timely renewal and payment of such services; the Contractor is not liable for disruptions or data loss caused by their operation or by the Client's failure to pay.

11. Technical Support and Maintenance

This section applies only when technical support is separately ordered - it is not included in the development cost by default. The terms of a specific support plan (scope of work, frequency, cost) are agreed upon separately by the parties.

Support typically includes: updating dependencies and components, backups, availability monitoring, and fixing bugs in the delivered Deliverable. It does not include: new functionality, redesign, or work caused by interference from the Client or third parties - such work is arranged as additional work (Section 9).

Support fees are paid in advance for the billing period and are non-refundable for a period that has already begun, except where expressly required by applicable law. Either Party may cancel support by notifying the other Party at least 30 days before the end of the current period.

12. Intellectual Property

After full payment and signing of the final acceptance certificate, the Contractor transfers to the Client the exclusive rights to the Deliverable created specifically for this Project: design, text, program code, and markup developed by the Contractor under the Brief.

The transfer of rights does not extend to: components and code distributed under open licenses (including GNU GPL and similar licenses); ready-made third-party libraries, modules, and services used in development; or design options and solutions that were shown to the Client but not accepted by them - these remain the property of the Contractor.

Rights to materials originally provided by the Client (text, images, trademarks, and the like) remain with the Client.

The Contractor is entitled to feature the completed Project in its portfolio and use it for demonstration and promotional purposes, unless otherwise expressly agreed by the Parties in writing.

13. Warranties and Defect Remediation

The Contractor will remedy, free of charge, defects in the Deliverable that do not conform to the Brief and are identified before Acceptance of the relevant stage, as well as hidden defects reported by the Client within 30 days of signing the acceptance certificate for that stage.

The warranty does not cover defects arising from interference by the Client or third parties, unauthorized changes, hosting or network issues, or accidental loss or damage to files outside the Contractor's control.

14. Limitation of Liability

The Contractor's total liability for a Project is limited to the amount actually paid by the Client for that Project, and for support services, to the amount of payments for the 12 months preceding the event giving rise to liability.

The Contractor is not liable for indirect losses, lost profits, or loss of income, except where caused by the Contractor's intent or gross negligence. The Client is solely responsible to third parties for content posted on the site or application at their direction.

Nothing in this section limits liability that cannot be limited under applicable law.

15. Processing of Personal Data

The processing of personal data that the Client provides when entering into and performing the contract (name, email, Telegram, and other contact details) is carried out in accordance with the site's privacy policy - available at the /privacy-policy page and forming an integral part of this Offer.

If, within the scope of the Project, the Contractor processes personal data of the Client's end users (for example, when developing or maintaining a service with its own user database), the terms of such processing are agreed upon separately by the Parties.

16. Confidentiality

Each Party undertakes to keep confidential any non-public information received from the other Party within the scope of the Project and to use it solely for the purposes of performing the contract, except where disclosure is required by law. The Client may not share draft design versions and other interim materials provided for approval with third parties.

17. Force Majeure

The Parties are released from liability for failure or improper performance of their obligations if it is caused by circumstances of insurmountable force (natural disasters, military actions, actions of government authorities, internet infrastructure failures, and other events beyond the reasonable control of the Parties), provided that the affected Party promptly notifies the other Party.

18. Term, Amendment, and Termination of the Contract

The contract remains in effect from the moment the Offer is accepted until the Parties have fully performed their obligations. Termination of the contract does not release the Parties from obligations that arose before the moment of termination.

The contract may be terminated by agreement of the Parties. If the Client withdraws from the contract after making an advance payment and work has begun through no fault of the Contractor, the advance payment is non-refundable and is credited toward the work actually performed; if the cost of the work actually performed exceeds the advance, the Client pays the difference.

The Contractor is entitled to suspend or terminate the provision of Services if the Client uses them to post illegal content that violates third-party rights, or has provided knowingly false information about themselves.

19. Document Exchange Procedure

The Parties correspond and exchange documents by email and/or Telegram, as specified in the Brief or used when submitting the request. Messages sent from such addresses are deemed to originate from the Party and have the force of an original document. On the Contractor's side, correspondence is handled by info@hicedev.com or Telegram @hicedev, unless a different contact person is specified in the Brief.

20. Other Provisions

  • Any arrangements beyond the scope of this Offer are made in writing and signed by both Parties.
  • If any provision of the Offer is found invalid, this does not render the remaining provisions invalid.
  • The Brief forms an integral part of the contract concluded on the basis of this Offer.
  • The Client may not transfer its rights and obligations under the contract to third parties without the Contractor's written consent.

21. Governing Law and Dispute Resolution

The Parties shall seek to resolve any disputes and disagreements through negotiation. If a dispute cannot be resolved in this way, it shall be referred to a competent court in accordance with applicable law.

Nothing in this section deprives a Client who is an individual acting for personal purposes of the guarantees and rights afforded to them under mandatory consumer protection laws.

22. Contractor Details

Contractor: HiceDev. Email: info@hicedev.com · Telegram: @hicedev.

The current version of the Offer is published on this page; the date of the last update is shown at the top of the document.